Privacy Policy

⚖️ Legal Disclaimer

The explanations and information provided on this page are intended as general guidance and high-level information on how a Privacy Policy may be structured. This document does not constitute legal advice, nor should it be interpreted as binding recommendations on the specific privacy practices you should establish for your business.

As every business is unique, including the type of services offered, the location of its operations, and the jurisdictions it falls under, we cannot anticipate the exact legal requirements relevant to your activities. Therefore, we strongly recommend that you consult with a qualified legal professional to ensure that your Privacy Policy is compliant with the applicable laws and regulations in your region.

The basics

At Lumiar, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, process, and safeguard your data when you engage with our platform.

Information We Collect

Anonymous Content: Conversations, reflections, and dreams shared within Lumiar are stored anonymously. These records are never linked to your personal identity.
Personal Information: We do not request or collect personal information such as name, address, or phone number during your use of Lumiar’s guidance services.
Payment Information: The only personal information collected relates to payments — such as name, email address, and billing details. These are required exclusively for subscription management and invoicing.

Payment Processing

We do not store or process any credit card information directly. All payment transactions are securely handled by trusted third-party providers (such as Wix Payments or Stripe). These providers comply with international data security standards (PCI DSS), ensuring that your financial information remains safe and encrypted at all times.

How We Use Your Data

To provide personalized inner guidance and improve the user experience.
To manage subscriptions and process payments.
To maintain anonymized records for the purpose of generating insights and improving Lumiar’s service model.
We will never sell, rent, or trade your information with third parties.

Data Retention and Deletion

You have full control over your data. At any time, you may request deletion of your history or terminate your account.
Upon termination, all records associated with your identity (such as payment information) will be permanently deleted, except where legal or regulatory obligations require retention.

Security Measures

All communications are encrypted via SSL technology.
Data is stored on secure servers with restricted access.
We apply reasonable technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your jurisdiction, you may have legal rights concerning your personal data, such as:

Accessing the data we hold about you.
Requesting corrections to inaccurate information.
Requesting the deletion of your data.
Withdrawing consent for data processing.